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来自: 幽声隧道 - FeedzShare
发布时间:2011年09月26日, 已有 3 人推荐
从第一次网购至今有7年以上了,现在几乎除了蔬菜水果等食品以外,几乎都是通过网购了,期间我搬家4次,在不同地区体验了不同快递服务,同一家快递因为快递员素质问题会导致不太一样的印象,但总的来说,在这其中申通最差,顺丰相对好一些,以下是具体体验小结,按照服务态度和总体印象从差到好排名,满分为5星。欢迎有心得的人一起来交流这些快递服务。
申通 ☆
其实想给这家公司打负五星,而且从7年前第一次和申通打交道至今几乎没有一次是愉快的,时隔多年,因为搬家了,想着快递员应该也换了一拨了,所以今年又叫过几次申通,结果又是非常糟糕的体验。首先客服小姐态度消极,周六日不愿意来取件,其次快递员素质差到极点,他们不喜欢单笔取件,希望你最好每天发很多件给他们,他才愿意来上门取件。另外,丢件,延误发件事情最多的也是这家,如果你要气死一个人,建议你让他天天发申通,保证不到几个月,那个人应该会活活被气死。而且很奇怪,也许是他们依仗着在全国网点多,至今居然还没倒闭,真是一个奇迹。
汇通 ☆
和申通一样,不肯上楼派送,哪怕对方住在二楼,都不肯上楼,一定要收件人自己下来取件,而且经常将件损坏,这个情况也不是一次两次了。
天天 ☆
中通 ☆
和上面的情况一样,丢件,发件延误也是家常便饭。
当当 ★
虽然是全国最早做网上卖书里名气最响的,但最近几年快递质量越来越差,貌似也承包给别家快递了,发货速度慢,在上海好几个地方都是不肯上楼送件,可件不是因为地区不同所以快递员素质不同,而是整体都如此,而且服务态度很恶劣,最近买的一次书角都被磨破了,村上春树的新作给当当网上代理真是一个悲哀。再联想到京东因为图书降价,遭到当当背后的小动作,可以想象已经黑暗到什么地步了。
易迅 ★ 部分东西是比新蛋和京东便宜,但快递服务态度差,不肯上楼送件,而且最糟糕的是如果非质量问题在7天内退货还要收取购买金额里的百分之二十也就是只返还百分之八十的货款,不知道这条规矩现在是否取消了。号称上海市区内当天上午拍下下午就送到,但实际上没有做到这点。
圆通 ★★★
虽然期间也发生过一些不愉快的事件,但整体而言相对那么多通来说,圆通在其中稍微好一点,在处理丢件,延误等问题上也比较负责。
韵达 ★★★
认识的几个朋友开网店的,都是用的韵达,价格比圆通更有优势,服务质量和圆通也差不多。遗憾的是我在浦东和老家原本都想用韵达,可惜两次都是遇到韵达人事调动导致只能改用圆通。
EMS ★★★
整体而言,大城市的EMS相对要比偏远小城镇的EMS规范一些,但也不能一概而论,比如最近一次因为件多也不愿意上楼送货,而且等我签字后检查才发现多件货物都有不同程度的损坏。不过大部分情况,同样都是EMS,我这边收件速度还算比较正常,送之前也会电话联系,但发到一些偏远地区的村镇地方,常常出现货物明明到了,但当地的邮局不仅不打电话通知收件人取件,当收件人主动到邮局咨询时候,经常直接说自己去找,连找件都懒的理,可件小地方的邮局有多拽。而且众所周之,越是地方偏远,当地的公务员(邮政电信水电煤等)越是很拽,常常上班的时候连人影都找不到,真是应了那句老话:天高皇帝远。
新蛋 ★★★
5年前,我几乎所有数码产品和电脑都是从新蛋上买,但自从京东出来以后,新蛋御用的奥硕快递服务质量就开始直线下滑,按理说竞争对手来了,你应该更加强服务质量,结果反倒大不如从前了。唯一值得肯定的就是新蛋至今所有送货都有纸箱,包装质量比京东好,每次发件有短信提醒,除此之外再也别无可取之处。最近两年,新蛋好像已经取消掉了和奥硕快递合作,换了一家(但不是黑猫宅急便,如果默认是黑猫宅急便到好了这个后面有说明),但情况和先前差不多。不过就算如此,至少大部分情况还能送上门,仅此一点,已经远胜过申通汇通天天中通之流。
京东 ★★★
在新蛋之后开出来的,但现在规模和盈利都远胜过新蛋了,我现在所有数码产品几乎都在京东上买了。虽然网站首页界面有些凌乱,不如新蛋首页整齐,而且包装有些简陋,就一个塑料袋,没有纸箱。但整体上,在数码产品种类和价格比新蛋都要多并且优惠。3年前有段时间也是不肯上楼派送,去年开始终于又肯上楼派送了,所以这个估计和每个地区的快递员素质有关。不过遇到件稍微一多,就不愿意上楼了,而且那个快递员我都认识了,今年买了好多次东西,每次都是他来送的,可是就算如此,就最近一次买的东西多了一些,他也不愿意上楼送货了,看来要遇到一个不管货物有多少都愿意尽责地将货物送上楼的快递员真难啊。
卓越亚马逊 ★★★☆
基本上能上楼送货,包装质量比当当好一点,图书价格整体比当当更低,而且全场包邮,不象当当上海地区要满50才包邮,所以除非是卓越亚马逊上缺货我才会去当当上买,比如村上和高木直子的新作。
凡客诚品 ★★★☆
观望了两年多,最近终于尝试在凡客诚品上买了一次东西,和新蛋一样每次发件有短信提醒,有纸箱包装,服务态度尚可,会事先电话和顾客联系约定上门时间,但不知是否能保持下去
顺丰 ★★★★
这个已经不用多费舌了,不过最近几年内部管理也趋向更严格,许多种类的东西顺丰都拒发了,价格也是民营快递里最高的,所以一份价格一份货。
黑猫宅急便 ★★★★☆
一定有人很惊讶,这家非主流不知名的小快递公司居然是我这次小结里的No.1。这里我要穿插一个小故事,那是今年上半年我在新蛋上买一个东西,然后当时几家快递里选择只有黑猫宅急便,所以就选了这家。第一次来,快递员敲门就很有礼貌,不是通常那些快递那种非常粗暴的砸门,并且第一句就是自报家门,然后一个90度弯腰鞠躬,并且提醒我先检查货物,再签收,临走前再是一个90度鞠躬,在这个人际关系冷漠处处充满不信任的年代,他们家却让人如此感动。要知道仅凭借"先检查再签收"这道程序,试问全国有哪几家快递能做到?而且人家是主动提醒!我做淘宝那么多年,自己也在淘宝上买了很多东西,没有一家快递是让我先检查再签收的,包括在本文最后里面提到的服务相对好一些的圆通和韵达,更何况还是主动提醒!!!而且说实在的,包括我自己在内的几个买家都遇到过签收后发现货物有损坏的情况,可是大家也都知道这个应该是收件人应有的权利,可是又有几家快递公司的快递员愿意耐心等待收件人先检查再签收呢,更别提那些连签字都不用(快递员自己签了),直接把件一扔就走人的那几家快递了(中通就是)。后来因为货物质量问题没过多久黑猫宅急便又来了一次,和上次一样,还是很毕恭毕敬。于是就好奇地问了一下他们的价格,结果是只收发上海,而且是1公斤以内,15元1件,价格偏高,仅限于上海是唯一的遗憾。
顶马有句关于快递员的歌曲,里面唱尽了这些快递员的酸甜苦辣,网上也流传着一篇关于快递公司背后的惹不起的内幕文章,但究其原因,终究是因为油价上涨等多种原因导致原本维持低价竞争的快递公司不得不开始从人事上压缩成本,降低快递员工资和回扣,业务培训不过关,从而进一步导致快递员流动过快,快递服务质量也就跟着江河日下了。什么时候快递员都能耐心的等待顾客先检查再签收,并且货物再多也愿意送货上门呢?也许只有等到量子网络出现的时候,也就是传统快递消亡之时才会觉醒。


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"What do you wish you knew before you started a business?"
1. I wish I would have known how unpredictable things can be at ALL times. I read a lot before starting my business and realized unexpected things happen, but never did I realize the frequency in which they do. You really need to learn how to adapt everyday to things you may not have forseen waking up that morning. – Scott Fineout, http://www.607magazine.com
2. Before going into business I wish I knew the importance of having an established "Advisory Board". Having a mentor is one thing but having a counsel of people who are not only experts in various business related functions but are also cheerleaders and coaches for your success is another. – Kellie L. Poseywww.keleventsllc.com
3. I wish I knew about the value of keeping it simple. Starting out young with plenty of energy and great ideas led me down many paths of distraction. Instead, by focusing first on what sells, why and at what price and then staying true to that over time, I would have saved a lot of headaches, time and supported profitability a lot sooner. The saying KISS is popular for a reason and particularly applicable when you're an entrepreneur. -Deborah Osgood www.bdki.com
4. The one thing that I wish I knew before starting a business was how much time you spend learning – it is constant – from self development, to business basics, to social media, – talk about wearing many hats! Oh my and thought motherhood was challenging. I love to learn new things but had no idea it was going to be like this. You have to learn how to act, how to present, how to close, how to keep in contact, how to prospect, and how to keep customers! – Michelle Morton http://www.sochomebusiness.com/
5. Focus on yourself as much as your product/service. The recipe is only as good as the Chef preparing the dish. – Mujteba H. Naqvi http://www.bonvoy.com
6. That whatever my start-up budget is… I should have multiplied it by three - Aliya Jiwa http://spunkystork.com
7. The most important, and costly, lesson I had to learn is that in order to grow in a good economy, and in order to survive in a bad one, it's necessary to understand that one person can't do it all. It requires the efforts of a team (sales, accounting, production-service delivery, management, etc.) to be effective. Too many young entrepreneurs, myself included, feel they can do it all. That's a huge mistake. – Tom Coalsonhttp://www.tomcoalsonconsulting.com/
8. Financially, I learned that you should get incorporated and need to have a great accountant that specializes in small business taxes.I also discovered that success is easier to achieve if you learn from people that know more than you instead of going it alone. – Eddy Salomon www.WorkAtHomeNoScams.com
9. I wish I would have known that the hardest part of owning and operating my own business would NOT have been how to create revenue on a monthly basis. I wish I would have hired a full time IT guy and a shrink to manage with my sales force! – Bradley W. Smith http://www.debtfreeassociates.com/
10. I really wished I developed more social skills early on to spend more time developing relationships. Networking has been key to bringing in more business and I had practice this social ability more, then business may have come sooner rather than later. – Ali Allage www.boostlabs.com
11. The best thing i did is to outsource all my administrative tasks. Now i have enough time to focus on other important tasks. – Gagan http://www.fortepromo.com
12. Never pay full price for anything online (office supplies, stock photography, services, etc.)–always Google for coupons. – Bill Even www.TheComingWave.com
13. Location, location, location. It really is true! – Tanya Peila www.tanyapeila.com
14. Finding the right Accounting / Financial Manager right up front was our biggest learning and biggest mistake. Completely changed our financial performance and caused us to hit a wall we should have avoided. – Mike Cleary http://www.abcom-inc.com
15. I wish I knew how much general information I would need to know and how long the process would take. Almost three years later Im still in the "set-up" phase to my business and teaching myself all about websites, graphic design, business law, bookkeeping, customer service, etc. - Leslie Boudreau http://www.inn-photo.com
16. It's important to get customer validation early on. You can have the greatest technology, or website, or service, or whatever, but it's ultimately meaningless if you haven't verified that there are actually customers willing to spend money on or around what you do. - Adam Rodnitzky www.reteltechnologies.com
17. Business partnerships are like marriages and should be entered with the same care. Like marriages, there are a lot of assumptions about what the partnership is/is not and communication about those will lead to better success. - J. Kim Wright www.CuttingEdgeLaw.com
18. I wish I had known how few true entrepreneurs there are out there. Every time I thought I had a kindred spirit with whom to share experiences, lean on for support and provide support to them, it turned out that they were looking for a paycheck. Find a partner and a kindred spirit BEFORE you launch. – Tom Reidwww.certifiedKsolutions.com
19. Small business owners should carefully reflect on how they can tastefully build referral sources through all contacts, and how to utilize social networks, including the vast resources of the internet, to build a referral base and, in turn, a client base. - Jay Weinberg http://www.jayweinberg.com
20. I wish I knew how important it is to never rely on anyone else. I wasted a number of years "networking" in hopes of people referring business. It never worked. My career took off when I assumed responsibility for every aspect, including marketing and sales. – Rob Frankel http://www.RobFrankel.com
21. I did not realize the level of sacrifice that would be required to become not only an entrepreneur, but a successful entrepreneur. Don't get me wrong, it is worth every single second, but I had no idea that friends and family would not be able to relate. – Amber Schaub http://www.rufflebutts.com/
22. I wish I had understood how little time I would have to do the things that I need to do in order to "produce" and to make money. Make sure that you spend your time and your energy on the revenue generating matters. Spend the money necessary to get help. Pay someone else to take care of all of the admin stuff. – Francoise Gilbert http://www.ITLawGroup.com/
23. I wish I knew how hard it was to manage employees and have good, competent help. I also wish I knew how to market, advertise, and work these social media tools. - Jamie Puntumkhulhttp://jlpeducationservices.vpweb.com
24. Have a serious exit strategy & plan prior to opening doors. As an entrepreneur I was ready and willing to take the plunge to open my own company, but didn't realize I had to structure my company around the exit strategy (i.e. make it sellable and transferable, and self sustaining without my everyday presence). -Christopher N. Okada www.okadaco.com
25. With my first companies I wished I had lined up a client and received a commitment to buy before I jumped in the water. – Patrick J. Sweeny II http://www.odintechnologies.com/
26. I wish that I would have known that my MBA wasn't necessary to be an entrepreneur. I started business before and thought the MBA+ would give me a better insight to prevent me from making mistakes but I believe you either have it or you don't. – Janice Robinson-Celeste www.CelesteStudios.com
27. I wish I would have known how expensive running a business is – mainly payroll taxes, medical insurance, etc. We researched all of our fixed costs, however, the more we billed out, the less we keep. – Marian H. Gordon www.yippeeprinting.com
28. Find the very best, most knowledgeable people you can afford and hire them with not just salary, but incentives. The better the people, the better the job done and advice given. – Ric Morgan American Business Arts Corporation
29. Several years after starting my business I learned that the best source of advice and peer support are fellow entrepreneurs, especially those who have attained the level of business success to which I aspire. –Charles E. McCabe http://www.vaceos.org
30. I wish I had understood the value of investing in high-level talent. As a start-up, it's scary to think about hiring someone whose experience demands a higher-level salary. So you tend to hire less experienced individuals, but they typically don't bring the intellectual capital or business savvy that can help you grow faster. – Susan Wilson Solovic www.SusanSolovicOnline.com
31. Starting a business is like getting married, you think you know what youre getting into and that youll be better then the median, but when it comes down to it you have no idea. – Summer Bellessahttp://elizamagazine.com
32. The biggest thing I've learned and wish I would have known before I had started our company is the difference between sales and marketing. Everyone says sales and marketing together like they're the same thing. They're not. - Scott D. Mashuda http://www.RiversEdgeAlliance.com
33. I wish I would have known how important a real business plan was, a marketing strategy, and exit strategy were. You should really plan your first two years and have a hit list of sales/marketing opportunities that are interested before you take the leap. – Ben Wallace www.innovative-memories.com
34. Probably the most important thing I wish I had realized earlier was how little I knew about how consumers bought things on the Internet. I have been a web developer for years and knew all about technology, but little about marketing and getting inside the mind of the consumer. – Sara Morgan http://www.custsolutions.net/
35. You can't put your life on hold while waiting for your venture to hit. I have tremendous regret around all of the family events, vacations, and time with friends that I missed because I was working on getting my film/company off the ground. - Pamela Peacock http://www.shadowlightpictures.com
36. Admittedly, we went into GiveForward knowing we'd have to be flexible and patient. All of the good books tell you this, but no one really tells you how emotionally draining that wait can be. – Desiree Vargaswww.GiveForward.org
37. Hands down without a doubt no questions asked – effective marketing. It truly does not matter how great your product or service is unless someone knows about it you are still behind the start line. – Leanne Hoagland-Smith http://www.processspecialist.com
38. I thought if I had a great product and an attractive, functioning website customers would come. Boy, was I wrong! In the online world its all about SEO (search engine optimization)! – Semiha Manthei http://www.firststeporganic.com/
39. I wish I'd have known that the only thing important in business is building a product that someone will buy. That's it. It's real easy for first time founders to get caught up in visions of grandeur – but in reality, the only things that matter are having a great product, and having customers that will pay actual money for it. - Brett Owens http://www.chrometa.com/
40. Business books and all the education in the world can give you the foundation for starting a business, But they cannot show you the cold hard truth about how difficult it can be to start a business. – Michael Grosheimhttp://www.thesocialtweep.com
41. One thing I wish I knew right off the bat is the benefit of networking. I spent a lot of time trying to tackle everything on my own, but its really important to reach out to fellow entrepreneurs, complimentary businesses, family and friends for advice and support. – Cailen Ascher Poles http://www.cailenascher.bravehost.com/
42. I wish I had known how important it is to outsource to other professionals instead of trying to do everything myself, and ultimately not always doing everything correctly. – Jennifer Hill www.jhilldesign.com
43. I wish I knew exactly how important it is to prioritize tasks and goals. One of the most important lessons I've learned in the last few months is to prioritize what is important, in order of its proportionate worth. It is easy to do the little things that make you feel like you are accomplishing something, but it is the big important things that need your full attention – even if it is uncomfortable. – Evan Urbania www.chatterBLAST.com
44. I was naive enough to think that if I had a great product that helped people and at the same time had the lowest prices available for the products we did sell that word would spread and people would be excited to use our product. – Chris Sorrells www.ErgonomicsSimplified.com
45. I wish I had known that you dont need to be right with your first iteration of your business plan. Young businesses naturally deviate from their roadmap as the founders ideas about what will work get tested by reality. Smart entrepreneurs listen to the feedback they get and adapt. – Matt Lally http://imaneed.com
46. I wish I'd understood the incalculable value of having just the right executive assistant, someone who can leverage your time and actually be an extension of yourself. - Barry Maher www.barrymaher.com
47. I wish I had more marketing skills to take my business to the next level. At this point I have to hire someone as I am super limited in this area. – Deb Bailey http://www.powerwomenmagazine.com
48. I've learned that I can't micromanage everything, no matter how much I want to. Sometimes you have to delegate certain responsibilties to others. Not only did this help keep me sane, but it was good for team building amongst employees. – Lev Ekster www.cupcakestop.com
49. I wish someone would have explained the difference between sales verses marketing. – Tom PryorWWW.SBDCEXCELLENCE.ORG
50. I wish I knew depth of the thought process needed in starting a business, especially on a personal level. I wish I understood how my thoughts would affect my business. – Jennifer Ann Bowershttp://rosebridgecreations.com
51. I wish I understand "cash flow". I figured that as long as I brought in lots of business, the business would be great. Cash is king and always keep MORE of it than you forecast or expect to need. – Ryan Kohnenwww.ryankohnen.com
52. I wish I had taken a class, or gotten practical experience in, using business accounting software. The investment would've been minimal, and it would've saved me (and my accountant) hours of frustration. Additionally, I wish I had spent a few bucks on an accountant to set up my books properly. – Shane Fischerwww.fischer-law.com
53. What I didn't know then was the value of networking. You never know where business will come from. And having friends and acquaintances from political, business and social circles may prove to be your best new business referral! – Melissa Stevens www.fkmagency.com
54. I wish I completely understood what "cash flow" meant and how important it is to live within a budget and how important it is to hire the correct people, rather than just able bodies. – Kelly Delaneywww.cakes4occasions.com
55. The one thing that I wish I would have known before going into business more, was my own strengths and how I use them on a daily basis. – Jason C. Raymer http://www.bluegrassautoglass.com
56. Trademark/ Copyright info – 3 months after we had started one of the businesses we had to completely scrap all the branding and build a totally new site, social media, EVERYTHING due to a legal issue regarding trademark. – Sarah Cook http://www.RaisingCEOKids.com
57. I wish I knew how to proficiently do marketing via the web, newsletters and blogs. The other key thing is to get the right coach. I eventually used www.onecoach.com, headed by John Assaraf of "The Secret", who finally helped me pull my business together. – Nancey C. Savinelli www.naturalhealthctr.net
58. I really had to understand the "basics" of business and how to capitalize on the small opportunities to given to me and turn them into "larger than life" success stories. – Darren Magarro www.thedsmgroup.com
59. I wish that early on I had sought out more business leaders in my field. It wasn't until I was a bit older that I realized the value of the knowledge to be learned from veteran industry players and how it could help me grow my business. – Jim Janosik Aladanmediagroup.com
60. I wish I had seriously thought about branding and the longevity of the brand. Looking back, I should have thought about what was going to define my company, what would be a look that would last for years and not go out with the trends, and what image I wanted my customers to see when they first started researching my company. – Katie Webb http://www.becomeintertwined.com
61. If you have taken the time to think through things (price, service, contracts, delivery) don't be so quick to change it up just because a Client wants you to. – Joni Daniels http://www.jonidaniels.com/
62. I wish I knew not to expect things to happen for us. Often times, we were waiting to get lucky and not making our own luck. We learned that nothing is going to get handed to us on a silver platter and if we want it, we have to go out and get it. – Ben Lerer http://www.thrillist.com/
63. At the time of founding it I was so focused on survival I didn't think about the exit strategy. – Laurence J. Stybel stybelpeabody.com
64. I wish I'd know how much easier it is to build a business around an established market that's already looking for a solution to its problems rather than trying to build the market around the business I wanted to start. – John Crickett http://www.businessopportunitiesandideas.co.uk/
65. How challenging it is to get people who request our services to pay. Since we are a nonprofit/community organization, everyone thinks our services are free because of grants or corporate giving. – Candi Meridithwww.GoodForYourself.com
66. You have to have some sort of passion in order to be successful. But no matter how much you want to believe it, doing what you love because you love it and doing what you love as a business are different. Don't expect every day to be bliss. – Andy Hayes www.travelonlinepartners.com
67. I wish I knew it didn't take tons of money to get started, so I would have started it sooner. I think that holds a lot of people back. – Candy Keane http://www.ThreeMusesClothing.com
68. When I was opening my first business, I made the near lethal error of leasing a business location without a plan. Once I got in the location I had to do three times the amount of marketing necessary just to contend with the competition. I spent more on marketing than I would have spent on the extra rent of a better spot on the street I was on. – S. Zargari www.assuranceadvertising.com
69. I would have spent more time selecting the most qualified technical resource by interviewing more people more strenously to ensure we got the most talented resource for our money…both short term and long term –Jennifer Myers Robb http://www.hergameface.com
70. Get a coach – someone who can walk you through the jungle to get you to the gold. Why bother flying blind, when others have blazed the trail before you? Starting a business without a coach is like getting in the car and driving. Sure you can move–and fast–but using a map is so much smarter than not. – Richard J. AtkinsHTTP://WWW.IMPROVINGCOMMUNICATIONS.COM/
71. I wish I'd known it would not be enough to know my stuff cold. (I'm a subject matter expert, but the same would apply to someone with a product.) You have to really know (or be willing to learn FAST) how to market yourself and have a plan to do it. – Judy Hoffman www.judyhoffman.com
72. I just wish I knew how much free goods I would have to give out in order to promote my products. – Jacqui Rosshandler www.eat-whatever.com
73. I wish I knew that there was a fine line between self-employment and un-employment. Second, I wish that I knew more about the competitiveness of my type of business and had spent some time interviewing people who were successfully doing what I wanted to do. – Cyndi A. Laurin www.guidetogreatness.com
74. I wish I had known that starting a business would give me so much happiness, and worry. I knew that it would be hard, but I had no ideas of the hills and valleys that would come with being a business owner. – Shay Olivarria www.BiggerThanYourBlock.com
75. I knew that starting a business was going to be a lot of work, but I didnt know much work and that it was going to go slower than I had expected. I wish I had known that there was going to be a lot that I didnt know, but that its ok because Ive figured it out (and am still figuring it out!) along with way. – Grace Batemanhttp://www.perupaper.com
76. Everyone will not be happy or supportive of you starting a business or succeeding in it, and that's okay, as you do not need their nod, their vote of confidence or their praise… you have your own. – Anahid Derbabianwww.integritycommunicationsco.com
77. Don't work with your spouse. If you want to wreck a marriage, be together 24/7 with one person exerting power over the other. – Susan Schell http://www.citadeladvisory.com
78. Relationship Marketing – I wish I had understood the importance of staying connected with past clients and nurturing relationships with current clients. Your personal life, your spiritual life and your professional life is all about the relationship. – Sandie Glass http://www.sandstormideas.com/
79. I wish I would have realized earlier the importance of having a core group of target customers. Find a handful of people and build a trust with them. Test various products and services on them and eventually use their passion and your business to fuel evangelism to grow as you refine your business model. -
Dayne Shuda http://huntingbusinessmarketing.com
80. If you're young, and especially if you're a woman, you may be tempted to undersell your product or service – or worse, give them away – in order to get into the game. Don't. Set up a pricing structure that's in line with your business plan and allows you to grow your business. – Ruth Danielson http://www.msmarketintel.com
81. I wished I had learned about the need for business systems and process documentation and why they are important. I have found they are a life saver to developing a work environment that thrives since everyone in the company knows what they are supposed to be doing and can easily reference the steps. – Adam Saylerhttp://arthurwinn.com
82. What I wish I knew before I started a business was a really great business advisor! Most of us go into a business with a big heart for the product and lots of excitement. Few of us really know how to run a business. –Kelley Small www.smolakfarms.com
83. I wish I knew how long it would take to build a steady stream of clients and establish strong relationships with customers and vendors. - Alexis Avila www.preppedandpolished.com
84. I didn't take into account what being a home business owner would mean I mean I'm in my house a lot! I have to eat 3 times a day and there are very few delivery places where I live – so making a mess in the kitchen 3 times a day, and cleaning the office myself. – Maria Marsala http://www.ElevatingYourBusiness.com
85. I wish I had known how demanding entrepreneurship is on the entire family. It took me months to realize that they were giving as much or more than me by picking up the slack around home and giving me space to pursue a dream. – Carrie Rocha http://www.pocketyourdollars.com/
86. To be patient. When I first started, I expected results instantly. I'd get frustrated when things didn't work the way I planned. Luckily, I didn't have any hang-ups about failing, so I kept trying new things and slowly built upon those things that worked. – Naveed Usman http://www.theusmangroup.com
87. How much money would I make in the first couple years of operation. Obviously, this answer would of told me to find a steady job and do this on the side until I really got it going 3-4 years later. – Marc AndersonTalktoCanada.com
88. I wish I knew that cash flow wasn't the same as profits, that employees are not paid friends and that you should always trust but never let anyone open your bank statements. – Anne-Marie www.brambleberry.com
89. The one thing I wish I had done differently is not spent money on advertising offers that don't pay off. This is business people don't often do things out of the goodness of their heart. I've learned to be a lot more skeptical of "opportunities" I get offered. – Adrien TheNakedHippie
90. One piece advice I would give to people just starting up that I wish knew is that success is less about the idea and more execution. Don't wait until you have the great idea or have refined all the plans, just get something up and start iterating. – Ben Hatten www.legalriver.com
91. How important it is to network, instead of attempting to fly solo. Fortunately, my belated learning didn't negatively impact my company for too long but the soaring would definitely have occurred sooner had I considered the value of self-promotion. – Marlene Caroselli www.caroselli.biz
92. I wish I knew how much my time was really worth and the best way to set my rates. I made an early mistake by charging too little and booking myself so tightly that I didn't have enough time to work on some projects the way I wanted to and I couldn't hire anyone to help me because I didn't allow for the added cost. – Susan Bender Phelps www.OdysseyMentoring.com
93. I wish I knew the importance of networking when I first started my web design company. It took me a few months to realize that referrals and networking are the best types of leads. People want to do business with people they like! – Becky McKinnell www.iBecCreative.com
94. First, that being successful causes growing pains that are a major headache. A good headache to have, but difficult challenges nevertheless. Second, it would have been nice to know it can take a year or so for things to take off. Starting a business can be frustrating in the beginning and you really have to be determined to succeed. – Nick Veneris Xomba.com
95. Dont listen too closely your friends who might be good business people but who have never started a business. They mean well, but their assumptions are way different as an employee of a company than they could ever be as a principal shareholder in a business. – Elizabeth Pitt CaregiverNeeded.com
96. I wish that someone had told me that managing a business isn't about numbers, but rather all about people skills. During my first management foray I fell face first in the dirt. People called me a micro-manager because I got too much into the nitty gritty of how to do the job rather than allowing them to find their own way. – Steve Richard www.vorsight.com
97. I wish I had known that starting a business requires you to ride an emotional roller coaster. You can go from the highest highs to the lowest lows in a matter of hours because a startup company always seems be on the verge of either collapsing or taking off like a rocket. Now making my business grow is all the more exhilarating because I survived demoralizing low points to get it off the ground. – Alex Andonhttp://www.jellyfishart.com
98. That it is OK to trust your instincts — even when they are not necessarily backed up by years of finance/accounting or business school credentials – Jenn Benz www.benzcommunications.com
99. Less time spent on paid marketing/advertising efforts and more time screening and building strong partnerships with influential journalists, writers, editors and television producers. – Philip Farinahttp://www.farina-associates.com
100. I now know that businesses are extremely organic & have a way of taking on a life of their own – now I know that though things don't always work out as planned, there is always another opportunity around the corner…understanding this from the beginning would've saved me a lot of stress! – Rina Jakubowiczhttp://www.rinayoga.com